Business > Helpdesk & Remote PC

Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server. Remotely control your customer's PC anywhere, from any computer with Internet access.I'm OnCall auto configures a secure connection between the two PCs, without requiring any pre-installed software. ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports. Whaddidoo VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions. VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more. MediaHeal for Hard Drives retrieves files from corrupted hard disks. MediaHeal for Hard Drives scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Supported are NTFS, FAT12, VFAT12, FAT16, FAT32. MediaHeal for CD and DVD retrieves data from damaged Compact Disks and DVDs of all types (CD-R/RW, DVD+/-R, DVD+/-RW, DVD-RAM). MediaHeal for Flash retrieves files from corrupted flash cards. MediaHeal for Flash scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. The BlindScanner software will share and open access to a scanner on the local area network that is not directly connected to your computer, but installed on a computer located in the neighboring room, for example. Live chat software with voice,video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads. DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution. Greet your customers online, help them buy! eTalkup is the next generation customer support software. It enables you to receive notification as soon as someone visits your site and chat with them instantly. It maximizes your site's potential! Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. PhraseExpress Autotext eliminates repetitive typing and organizes your frequently used text snippets. MS Word AutoCorrect entries can now be used in any program, not just in Office. Abbreviations will be expanded and typos corrected while you type.