Whaddidoo Trouble Tracker 1.75

Fast Knowledgebase refinds solutions to recurring problems

Anyone who has provided technical support to users knows that problems rarely only happen once. Time and again, the same old problems will rear their ugly heads. There are plenty of times you'll remember the problem, but not the solution. Most knowledgebases are unweildy things that slow you down more than help, if you're lucky enough to have one at all. Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips. Version 1.75 adds keyword navigation and special application ehancements for usability.

Whaddidoo Trouble Tracker 1.75 Tags:
knowledgebase vectorspace help desk tech support search technical assist recurring problems