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Web Help Desk Software - Free Ed. (.dmg) 9.1.24

Free help desk software for Mac OS X. Web based customer service desk software.

Last updated: April 21, 2009

Web Help Desk Software - Free Ed. (.dmg) 9.1.24 Summary:

Publisher: Web Help Desk Software

Rating:

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Mac - 54MB
Licence: Freeware
Date Added: April 16, 2009
Release status: Minor Update

Web Help Desk Software - Free Ed. (.dmg) 9.1.24 Description:

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Free Download Web Help Desk Software - Free Ed. (.dmg) 9.1.24 from Web Help Desk Software now!

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Software OS:	Mac OS X,Mac OS X 10.4,Mac OS X 10.5
Setup Filename:	WebHelpDesk-free-9.1.24.dmg
System Requirements:	Java 5 Standard Edition

Web Help Desk Software - Free Ed. (.dmg) 9.1.24 Tags:

free,help desk,helpdesk,software,mac,os x,osx,web help desk,webhelpdesk

Web Help Desk Software - Free Ed. (.dmg) 9.1.24 Full Description:

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Free Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included

Free Help Desk Software Integration:

- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software - Free Edition: All of the features, none of the hassles.

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