Halogen Business Process Management 1.0

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Whether you run a 5 man BPO operation or employ 50 staff our software can provide you with the tools to manage your entire operations hassle free. From tracking your employee time spent by assignment, customer, task, transaction or output, our software enables you to track your organization?s time spent and compute the billing amount to your customer automatically.

Our software provides an excellent technology platform for your customers to share their documents and data with your back-office in a secure, reliable and efficient manner. The web enabled customer interface allows your customers to load data onto your servers is a secure environment. Each customer has an unlimited amount of unique logon ID?s and the user list can be managed either by the customer or yourself. Our built in workflow technology notifies your staff as well as escalates pending or urgent matters defined on your needs via email. Our solution ensure that no document remain unattended. Our software contains state of the art, optical character recognition tools to recognize characters in any uni-code enabled language and save that information along with an image of the scanned document. Reduce your transaction processing time and simply verify the accuracy of the scanned data. Click one button to accept the scanned information or make minor modifications and our software can automatically import the data into the correct fields. Our software has been designed to integrate with popular accounting and call centre management softwares.

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